MASSIMO UNDERWEAR
Last updated: May 1, 2026
This Privacy Policy describes how MASSIMO UNDERWEAR ("we", "our", "us") collects, uses, stores, and shares your personal information when you visit or make a purchase from our website.
By using our website and services, you agree to the practices described in this Privacy Policy.
Depending on how you interact with our website, we may collect the following information:
Name
Billing address
Shipping address
Email address
Phone number
Payment information
Account login information (if applicable)
Customer support communications
When you browse our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Time zone
Pages viewed
Products viewed
Cart activity
Purchase history
Cookies and similar tracking technologies
We use your information to:
Process and fulfill your orders
Provide customer support
Process returns and refunds
Prevent fraud and unauthorized transactions
Improve our website and shopping experience
Personalize product recommendations
Send order confirmations and shipping updates
Communicate promotional offers (only where permitted by law)
Comply with legal obligations
If you choose to receive marketing communications, we may send promotional emails or SMS messages about new products, exclusive offers, and updates.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails or by contacting us.
We use cookies and similar technologies to:
Keep your shopping cart active
Remember your preferences
Analyze website traffic
Improve website performance
Personalize advertising
Measure marketing effectiveness
You may disable cookies through your browser settings, although some website features may not function properly.
We only share personal information when necessary to operate our business.
This may include:
Shopify
Payment processors
Shipping carriers
Fraud prevention providers
Analytics providers
Marketing partners
Legal authorities when required by law
These service providers are only permitted to use your information to perform services on our behalf.
Our store is hosted by Shopify Inc.
Shopify securely processes your personal information to provide payment processing, order management, hosting, and checkout functionality.
For more information, please review Shopify's Privacy Policy:
Payments are securely processed by our payment providers.
We do not store your complete credit card information on our servers.
Payment information is encrypted and handled by PCI-DSS compliant payment processors.
Your information may be transferred and processed outside your country of residence.
Where required, we rely on legally approved safeguards, including Standard Contractual Clauses approved by the European Commission or equivalent UK transfer mechanisms.
We retain your personal information only as long as necessary to:
Fulfill your orders
Comply with legal obligations
Resolve disputes
Enforce our agreements
Maintain accounting and tax records
Depending on where you live, you may have the right to:
Access your personal information
Correct inaccurate information
Delete your information
Request a copy of your data
Object to certain processing
Withdraw consent where applicable
Opt out of targeted advertising
Restrict processing
Lodge a complaint with your local data protection authority
To exercise any of these rights, please contact us using the information below.
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to:
Know what personal information we collect
Request deletion of personal information
Correct inaccurate personal information
Opt out of the sale or sharing of personal information (where applicable)
We do not discriminate against consumers who exercise these rights.
If you reside in the United Kingdom or the European Economic Area, your personal information is processed in accordance with the General Data Protection Regulation (GDPR) and applicable UK privacy laws.
You may exercise your GDPR rights by contacting us.
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us immediately so we can remove the information.
We use industry-standard technical and organizational measures to protect your personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
We encourage you to review their privacy policies before providing personal information.
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon posting the updated version on this page.
The "Last Updated" date will always reflect the latest revision.
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
MASSIMO UNDERWEAR
Email: support@massimo-underwear.com
Customer Support Response Time:
Monday – Friday: 24–48 business hours
By using our website, you acknowledge that you have read and understood this Privacy Policy.